We have a variety of packages designed to assist with any dealership setup. Whether you’re happy with your current process and just need some long term follow up, or you need a complete BDC setup, we are here to help!

Complete BDC:

This is the full package designed to ensure you’re getting the most out of every lead. All internet leads are handled by our team until there’s an appointment or decision made to turn the customer over to a member of your sales staff.

  • Leads will be answered within 5 minutes.
  • Text/calls and emails sent at strategic times to optimize the chance for a response.
  • Basic information is provided to the customer.
  • Communication through a group chat with management to relay information about appointments and customer questions.
  • All detailed notes and follow up is recorded in the CRM.

We can even further customize this process to include appointment confirmations and unsold prospect follow up once the customer has left the dealership.

Rapid Responders:

Rapid Responders is designed for the dealerships that have a great process but struggle getting to the leads in time. Our staff answers all leads within 5 minutes of their submission. From there, we will hand the lead off to your sales staff for further follow-up.

  • Leads are answered within 5 minutes.
  • Professional and consistent first response each time.
  • No generic templates, we customize our emails to fit the customers inquiry and answer direct questions.
  • First response will include a call, text, and email.
  • Setting an appointment is our priority.

Response rates can make a huge impact on your internet closing numbers. To see the real results, you must answer them quickly and professionally while addressing any questions the customer may have asked.

Re-Engage:

This program is directed toward dealerships with a great first response but poor follow up. We’ll take control of the follow-up process after so many days to ensure you’ve maximized each inquiry.

  • You choose when we start follow up and when we stop.
  • Text/Call and emails statistically timed to optimize the best response rates.
  • Our focus is to set an appointment and drive traffic to your showroom.
  • Once the customer is re-engaged, we’ll turn them back over to the sales staff to follow up.

It can take 14 days or more for a customer to decide on a purchase. Ensure your long term follow up is as strong as your first response.

If you’re unsure which package is right for you, sign up for our free evaluation!