A BDC isn’t for everyone. Take the questionnaire below to find out if you’d benefit from Upstream Services Please enable JavaScript in your browser to complete this form.Name *FirstLastPhone NumberEmail *Are your leads answered within 15 minutes?YesNoUnsureAre there more than 3 follow-ups for each new lead?YesNoUnsureIs the rate and quality of your responses consistent?YesNoUnsureIs there a reliable, uniform system in completing tasks to make sure customers receive the best care?YesNoUnsureAre there enough appointments being set and followed up with?YesNoUnsureIs your contact rate over 65 percent?YesNoUnsureAre customers staying engaged on the phone?YesNoUnsureAre you following up after an un-sold appointment to inquire about their experience?YesNoUnsureCommentSubmit